Duration & Date of Workshop

• 1-Day Workshop
• Dates: Click here for Course Dates

Introduction

Recent crises in the global financial system have once again highlighted the importance of good risk management and firms that are perceived to manage risk proactively have fared much better than their competitors. Not only corporate and industry regulators are demanding that listed companies raise their game with regard to the management of the risks they face, rating agencies have also included the quality of organisations’ risk management system and culture into their corporate ratings methodologies. Beyond mere compliance to regulatory, effective risk management has become an imperative for boards and management because it has the potential to increase the reliability of operations, build resilience, and foster innovation/value creation to achieving sustainable profitable performance.

This foundational workshop provides a framework in developing a dynamic approach to the management of risks called Enterprise Risk Management (ERM). It also provides a roadmap to understand the reasons for the emergence, the current scope & purpose of Enterprise-wide Risk Management Principles, Methodologies and Tools. It includes a variety of risk management models in use around the world and how to implement them effectively that will help improve the performance of your organisation.

Learning Objectives: HOW You Will Benefit

• Understand risks in all dimensions in life and in business, including in relation to threats and opportunities
• Recognize and understand the real reasons for today’s development of Risk Management systems and why your organisation needs ERM
• Understand the different approaches to the management of risks, and what is holistic risk management, integrated risk management and enterprise-wide risk management
• Identify and learn how to deal the key challenges organisations face in integrating ERM into their systems and processes
• Learn about COSO, ISO 31000 and other popular methodologies and frameworks applicable to the management of risks in organisations
• Learn why there has been such a strong development of regulatory frameworks applicable to the management of risks in organisations
• Understand how to improve corporate planning and decision-making processes through the application of risk tools under the ERM Framework

Workshop Outline: WHAT You Will Cover

1. Introduction to concepts and principles of Risks, Risk Management and Enterprise Risk Management (ERM)
2. Understand the reasons for the emergence of ERM
3. The ERM Objectives: corporate protection, resilience or performance
4. How is ERM related to Corporate Governance and Compliance: The GRC Framework
5. Organisational context, culture, roles and responsibilities for ERM
6. Overview of industry standards and legal frameworks for risk management
7. A step-by-step overview of the risk management decision-making process
8. ERM objectives and maturity to consider when implementing ERM

WHO Should Attend?

• Board of Directors & C-level Executives
• CROs/Risk Managers
• Insurance Managers & Brokers
• Internal Auditors
• Finance & Accountants
• Public Sector Officers & Government Officers
• Change Managers & HR Managers
• Compliance Officers & Legal Professionals
• Divisional/Operational Directors or Managers

Program Faculty / Facilitators

Marc Ronez, Chief Risk Strategist & Knowledge Content Leader l ACTA Certified Trainer

Testimonials

“This workshop helped me understand the real value of ERM and provided me with the business case necessary to convince my management to really support our ERM implementation project”. Risk Manager, Hospitality group

Duration & Date of Workshop

• 1-Day Workshop
• Dates: Click here for Course Dates

Introduction

In a world where moral values that were previously taken for granted are now strongly questioned, there is no clear moral compass to guide leaders through complex dilemmas about what is right or wrong when managing Risks and Opportunities. Effective leaders and managers must recognize that sustainable profitable growth for their organisations is not possible without considering the needs and demands of broader society on a broader range of ethical and social issues. This workshop explores the complex ethical and social challenges of business and provide a framework that will help participants identify and act on the ethical and social dimensions of business issues, make reasoned decisions when faced with dilemmas, and justify decisions and actions to stakeholders and the public within a social context. It further explores how to build a Business Model based on Corporate Social Responsibility (CSR) with active compliance with the spirit of regulations and ethical standards to create shared value through a positive impact of an organisation’s activities on the environment, consumers, employees, communities and other stakeholders.

Learning Objectives: HOW You Will Benefit

1. Understand the role of moral values and ethics in business relationships in our modern economic system
2. Understand the reasons behind the emergence of Corporate Social Responsibility (CSR) Agenda
3. Learn how to assess whether your Business Model is CSR compatible
4. Learn how to conduct corporate values & business practices analysis
5. Understand how to change a corporate culture and system to nurture the values system necessary to support effective risk management

Workshop Outline: WHAT You Will Cover

1. Business Ethics: Good to have or business Imperative?
2. ERM: A rules-based or a values-based approach?
3. Emergence of CSR agenda: A New code of conduct for doing Business?
4. Corporate culture, values and organisational System
5. Risk management governance models and structures
6. Business ethics and performance management systems

WHO should attend?

• Board of Directors & C-level Executives
• CROs/Risk Managers
• Insurance Managers & Brokers
• Internal Auditors
• Finance & Accountants
• Public Sector Officers & Government Officers
• Change Managers & HR Managers
• Compliance Officers & Legal Professionals
• Divisional/Operational Directors or Managers

Program Faculty / Facilitators

Marc Ronez, Chief Risk Strategist & Knowledge Content Leader l ACTA Certified Trainer

Testimonials

“Through the use of very good case studies, the trainer was able to demonstrate with razor sharp clarity the fallacy of risk management control systems that do not take into consideration enough the impact of cultural and ethical factors in influencing decision-making at every level of an organization. Very enlightening!” SVP, ORM, Financial Institution

Duration & Date of Workshop

• 1-Day Workshop
• Dates: Click here for Course Dates

Introduction

Learning Objectives: HOW You Will Benefit

• Understand what are project risks, the difference with ERM and how a rigorous Project Risk Management process can create value.
• Build a better identification process so that the sources of uncertainty that affect program or project success are not be going to be missed.
• Make threats and opportunities more visible and measurable so that they can be managed effectively.
• Model and predict the range of project or program outcomes when uncertainty is accounted for
• Allocate and use scarce resources effectively to prioritize project risk issues
• Formulate effective handling and decision-making strategies to control the effects of uncertainty
• Improve trust and confidence in the project from your stakeholders through continuous engagement process.

Workshop Outline: WHAT You Will Cover

1. Why we need project risk management (PRM)?
2. What are project risks? Type of projects and related risks?
3. Project risk management framework and resource planning
4. Project assessment and PRM Process: identification, quantification and analysis of project risks
5. Treatment of project risks: developing risk responses and contingency plans
6. Develop effective risk monitoring and control procedures to detect and deal with problems before it is too late

WHO should attend?

Managers, executives and all who are involved in setting or monitoring KPI’s targets for themselves, others and their organisations. Typical functions include, but are not limited to:

• CEO/Senior Management
• Chief Risk Officer, Risk Manager
• Internal Auditor
• CFO/Finance & Accounting Executive/Manager
• General Counsel
• Contracts & Program Management Executive/Manager
• Human Resources Executive/Manager
• Operations/Production Executive/Manager
• Logistics Executive/Manager

Program Faculty / Facilitators

Marc Ronez, Chief Risk Strategist & Knowledge Content Leader l ACTA Certified Trainer

Bala Krishnan, Managing Director – JLT Interactive

Testimonials

“This workshop helps to avoid critical mistakes on 2 of my most recent projects, the benefit gained was invaluable”. Project Manager, Consulting group

Duration & Date of Workshop

• 2-Day Workshop
• Dates: Click here for Course Dates

Survey Result:

According to a 2011 KPMG Survey, “Risk Assessments are often conducted after the decision has been made” and to make things worse “50% the Assessments cover a time horizon of less than 1 year.“

Introduction

Modern Organisations now have to operate in global business environment fraught with exponentially increasing volatility and complexity. The interaction of many forces – social, cultural, political, financial, environmental and legal – forms a landscape or topography of the organisation and its value chain, which defies easy definition. There are risks regardless of whatever path and activities are pursued. The key question is: “How can I confidently make major decisions that optimize the balance between opportunities and risks?” To answer that question, you will need to build a risk mapping and profiling model that relates clearly organisational performance with risk management.

This workshop will teach you well-established risk assessment methodologies such as Risk & Control Self-Assessment (RCSA) and will also introduce the Enterprise Value Risk Assessment (EVRA) mapping model. It will summarize the various methods of identifying, analysing risks and developing risk maps, highlight the benefits/limitations and describe several applications, some pretty unconventional, for risk mapping in an organisation. Risk mapping will enable top management to view the corporation holistically and systematically and at the same time focus on what really matters, the risks associated with the key sources of competitive advantage of your organisation.

Learning Objectives: HOW You Will Benefit

After attending this session, you should be able to:

1. Establish a rigorous process with regard to consideration of risks and tradeoffs between risks and returns within your organisation
2. Build a better risks identification process (Surveys/Interviews/workshops) so that no key threats/opportunities to your organisations are missed.
3. Make threats and opportunities more visible and measurable so that they can be managed effectively and support effective decision-making.
4. Help to understand how to ensure the right focus for your risk management effort in your organization.
5. Allocate and use scarce resources effectively to prioritize risk issues.
6. Improve trust and confidence in the organisation from your stakeholders through continuous engagement process building the foundation for successful ERM implementation.

Workshop Outline: WHAT You Will Cover

1. Introduction to Risk Assessment under the ERM Framework (Assessment for Strategic, Operational, Financial and Hazard Risk Isssues and How to Conduct Risk Assessment Surveys, Interviews & Workshops)
2. Conduct Risk Assessment using the Risk & Control Self-Assessment (RCSA) methodology recommended by ISO
3. Beyond the Box: Learn and apply ARiMI’s Enterprise Value Risk Assessment (EVRA) for dynamic risk assessment (including tail risks i.e. black swans)

WHO should attend?

• Board of Directors & C-level Executives
• CROs/Risk Managers
• Insurance Managers & Brokers
• Internal Auditors
• Finance & Accountants
• Safety, Health & Environment Professionals
• Public Sector Officers & Government Officers
• Change Managers & HR Managers
• Compliance Officers & Legal Professionals
• Divisional/Operational Directors or Managers

Program Faculty / Facilitators

Marc Ronez, Chief Risk Strategist & Knowledge Content Leader l ACTA Certified Trainer

Testimonials

“An eye-opener.. I have been to many Risk Assessment workshops and for the first time, I learn a systematic and practical methodology that really does the job..”. Corporate Strategy Manager, Manufacturing firm

Duration & Date of Workshop

• 1-Day Workshop
• Dates: Click here for Course Dates

Introduction

The recent financial crisis illustrated the fact that even when there are risk management systems in place in organizations, they can still fail in many ways. And one possible often way relate to the challenges of communicating about risk issues. Indeed, once all the relevant risks that your organization faces have been identify and properly assessed the job of a risk manager does not stop there. He must to ‘get the message across’ to the decision-makers to enable them to have a clear understanding of the risk/return balance before they make the decisions. The subprime crisis highlighted the issue that occur when risk management become aware of significant risk issues but even though the risk assessment was communicated, it was not properly taken into account by the senior management in their decisions and led to catastrophic consequences for the organizations concerned.

This workshop will give you an understanding of how the influence of various psychological biases such as ‘Group think’ and the Abilene paradox and many more, influence the way we make decisions, and will provide you with the techniques to master the art and science of communicating about risks with the various groups of internal and external stakeholders at all time in order to ensure that that what you say will be taken seriously helping proactively anticipate on risk issues and prevent crises or if a crisis is inevitable, to limit and overcome the damage it creates.

Learning Objectives: HOW You Will Benefit

• Understand how effective risk communication can help prevent risk becoming crisis
• Learn when and how to communicate about risk issues (known risks and black swans)
• Conduct a risk perception and communication vulnerability audit
• Understand how your stakeholders will perceive your communication
• Recognise and respond to different types of communications risk situations as they develop
• Learn the 7 steps to create a risk communication strategy

Workshop Outline: WHAT You Will Cover

1. Risk Communication: importance of communicating effectively about risk issues
2. Psychology of risk perceptions and decision-making in organisations
3. Concept of social capital and how Risk Managers can develop the social capital they need to succeed
4. Cultural risk maturity of organisations and how to assess it
5. Understanding and leveraging on social networks to communicate effectively

WHO should attend?

• CEOs, Managing Directors
• Senior Management
• Corporate Communication Executives/Managers
• Risk Managers
• Business Continuity Staff
• Emergency Planners
• Change Managers and HR Executives/Managers
• Divisional/Operational Directors or Managers

Program Faculty / Facilitators

Marc Ronez, Chief Risk Strategist & Knowledge Content Leader l ACTA Certified Trainer

Testimonials

“Fantastic workshop, a real paradigm shift for me. It has helped me to understand why it is so hard to get the message across. Now I have the knowledge and tools to be much more effective in my job”. Corporate Risk Manager, Telecom group

Duration & Date of Workshop

• 0.5-Day Workshop
• Dates: Click here for Course Dates

Introduction

In today’s global and volatile environment, risks are everywhere, so are opportunities: for example, a change of regulation, a major fire/explosion in your plant, a chemical spillage, the entry of a new competitor, a new technology or a fraud committed by a senior manager. Hence, organisations should be prepared to minimise the adverse impacts of risks while when possible, leverage on the opportunities they create. Whether you are working for a commercial corporation or not-for-profit organisation, all entities have a business, legal and often moral responsibilities to deal with risks in an effective and appropriate manner. Besides protecting physical assets and human lives, organisations are becoming more concerned about protecting intangible assets as well. Intangible assets include intellectual property, product brands and corporate reputation and are source of tremendous competitive advantage.

This workshop provides an understanding of the types of ERM models that can be designed to deal effectively with the risk issues an organisation is exposed to while keeping an eye on the opportunity side. Participants will learn the key risk controls to protect and leverage tangible and intangible assets. This module will guide you through a wide range of risk management strategies/interventions, explains how they work and suggests when they are most appropriate.

Learning Objectives: HOW You Will Benefit

• Identify the key tangible and intangible assets of your organisation
• Understand the major causes of losses affecting property, people, reputation, etc.
• Learn about the concept of acceptable risk/risk tolerance and how it applies to your organisation.
• Learn how to organise the systematic management of the triggers/factors that give rise to risks/opportunities
• Learn about the techniques to prevent and/or reduce the impact of losses and when to use them effectively
• Understand the typical mistakes and selecting and implementing less effective control measures.
• Learn how to increase performance by designing and implementing organisational solutions

Workshop Outline: WHAT You Will Cover

1. Understand how an organisation’s risk profile influences the risk treatment decision-making process
2. Understand how risk appetite and risk tolerance positions of a business sets the tone for risk retention/risk treatment decision-making
3. Develop risk treatment options for risks/opportunities management
4. Implement risk treatment plans
5. Understand and optimise risk controls
6. Risk/opportunity factors management
7. Loss prediction and risk/return optimisation
8. Key risk prevention techniques

WHO should attend?

• CEO/Senior management
• Chief Risk Officer, Risk Manager
• Internal Auditor
• CFO/Finance & Accounting Executive/Manager
• General Counsel
• Contracts & Program Management Executive/Manager
• Human Resources Executive/Manager
• Operations/Production Executive/Manager
• Logistics Executive/Manager

Program Faculty / Facilitators

Marc Ronez, Chief Risk Strategist & Knowledge Content Leader l ACTA Certified Trainer

Bala Chandrasekaran, Managing Director – Digital Strategy & Transformation at Marsh

Testimonials

“Now I understand what holistic risk management really means. Also great overview of the tools and techniques available”. BCM Manager, Manufacturing firm

Duration & Date of Workshop

• 0.5-Day Workshop
• Dates: Click here for Course Dates

Introduction

This workshop provides a detailed understanding on the wide range and types of losses an organisation is exposed to (such as a major fire, a change of regulation, a chemical spillage, the entry of a new competitor, an explosion or a fraud committed by a senior manager) and the potential financial impacts of those losses. Participants will learn the key risk financing techniques to protect tangible and intangible assets. Intangible assets include intellectual property, product brands and corporate reputation. How and when to select and apply the right risk financing techniques and how to analyse carefully the pros and cons associated with the financing techniques of transfer, retention, insurance ART.

In summary, the workshop will guide you through a wide range of risk financing strategies, explains how they work and suggests when they are most appropriate in wide range of specific scenarios.

Learning Objectives: HOW You Will Benefit

• Understand the role and importance of risk financing in the overall context of the management of risks in an organisation i.e. paying for losses, liquidity management, compliance requirements, uncertainty management, etc.
• Understand the concept of acceptable risk/risk tolerance, both in terms of perception and financial capability.
• How and when to use insurance, captives, bonds and other alternatives of risk transfer mechanisms
• Analyse the impact of risks, crises and losses on your organisation’s balance sheet, profit and loss, and cash flows and how loss characteristics affect risk financing techniques selection
• Learn effective methods of risk financing to ensure your organisation is able to bear the financial consequences of loss events
• How in addition, to increase performance by optimising the risk/return balance with proper capital allocation and risk financing

Workshop Outline: WHAT You Will Cover

1. Analyse the risk profile of your organisation to establish the risk treatment strategy
2. Develop risk financing strategic options for risk management
3. Introduction to Insurance
4. Overview of reinsurance mechanisms
5. The rise of captive insurance
6. Customised solutions with ART and capital markets

WHO should attend?

• CEO/Senior Management
• Chief Risk Officer, Risk Manager
• Internal Auditor
• CFO/Finance & Accounting Executive/Manager
• Insurance Broker
• Underwriters

Program Faculty / Facilitators

Marc Ronez, Chief Risk Strategist & Knowledge Content Leader l ACTA Certified Trainer

Bernard Sze, Managing Director – JLT Insurance Management (Singapore)

Testimonials

“Very good and practical overview of the diferent risk financing techniques that can be used. I especially like the part on the finite mechanisms. I have a few ideas that could be very useful for my organization”. General Manager, Risk Management, Healthcare Group

Duration & Date of Workshop

• 1-Day Workshop
• Dates: Click here for Course Dates

Introduction

Fraud, terrorism, technological changes, increasing competition, CSR, business changes, etc. Do you know what is in the “risk pipeline” for your organisation? Even if you have a well established risk management system in place, will you be able to really recognise, monitor and take actions on risks/threats and opportunities as and when they occur? Past corporate disasters have demonstrated that organisations are often not good at monitoring risk issues. So when risks materialise – disasters may strike an organisation when least expected – the management will often fall into the trap of reactive fire-fighting.

Let’s be clear, without proper risk metrics, there cannot be any effective risk management. This workshop will explore the two dynamic processes of strategic/operational responses and continuous change learning that are critical for an effective risk control system. It will also explain how the processes can be explicitly structured and monitored using a series of reports and Key Risk Indicators (KRIs) and distributed timely to the people WHO need them to make the right decisions.

Learning Objectives: HOW You Will Benefit

1. Learn the critical components of an effective risk metrics dashboard.
2. Recognise factors/drivers leading to risks/crisis for timely monitoring and intervention.
3. Design and set the right KRIs/KPIs .
4. Develop a risk management performance measurement system
5. Connect risk management with audit (assurance) and performance management (Balanced Scorecard)
6. Understand the common pitfalls in risk monitoring and reporting that your organisation should avoid

Workshop Outline: WHAT You Will Cover

1. What is Risk, Risk Management and Risk Metrics
2. Different types of metrics/indicators
3. Benefits and limitations of metrics/indicators
4. What can go wrong when using metrics/indicators
5. How to establish key metrics review model and dashboard with Balanced Scorecard (BSC)
6. How to connect risk metrics and performance management system

WHO should attend?

• CEO/Senior Management
• Chief Risk Officer, Risk Manager
• Internal Auditor
• CFO/Finance & Accounting Executive/Manager
• General Counsel
• Contracts & Program Management Executive/Manager
• Human Resources Executive/Manager
• Operations/Production Executive/Manager
• Logistics Executive/Manager

Program Faculty / Facilitators

Marc Ronez, Chief Risk Strategist & Knowledge Content Leader l ACTA Certified Trainer

Testimonials

“We are using the BSC for our performance management system and while the theory is good, we are struggling to identify the right performance metrics. The methodology provided during this workshop seems to connect all the right dots pointing us to the metrics that really matter for an organization”. SVP, Corporate Planning, Hospitality Group

Duration & Date of Workshop

• 1-Day Workshop
• Dates: Click here for Course Dates

Introduction

Learning Objectives: HOW You Will Benefit

• Learn about COSO and ISO 31000, and other popular methodologies and frameworks applicable to the management of risk in organisations
• Learn why there has been such a strong development of regulatory frameworks applicable to the management of risk in organisations
• Understand the key drivers for adopting ERM and learn how it is being applied by organisations
• Identify the key challenges organisations face in designing and integrating ERM into their systems and processes
• Learn how to customize ERM to align effectively with the business model of your organisation
• Learn how to connect ERM and the performance management system of your organisation

Workshop Outline: WHAT You Will Cover

1. Enterprise-wide Risk Management – A compliance requirement or a Business Imperative
2. Risk Management Failures – ERM: A rules-based or a values-based approach
3. ERM and Regulations – The spirit or the letter of the Law
4. Risk Management Frameworks – One-size-fits-all or customization
5. Risk Management Governance – Culture and systems
6. Risk Management Organisation and Processes – WHO is doing what and HOW?
7. ERM – Connecting risk and opportunity, a strategic value creating undertaking

WHO should attend?

• Board of Directors & C-level Executives
• CROs/Risk Managers
• Insurance Managers & Brokers
• Internal Auditors
• Finance Executives/Managers & Accountants
• Public Sector Officers & Government Officers
• Change Managers & HR Executives/Managers
• Compliance Officers & Legal Professionals
• Divisional/Operational Directors or Managers

Program Faculty / Facilitators

Marc Ronez, Chief Risk Strategist & Knowledge Content Leader l ACTA Certified Trainer

Testimonials

“This workshop gave the roadmap that allowed me to be ub the driver’s seat and customize ERM to the real practical needs of my organization”. Director, Risk management, Mining Company.

Duration & Date of Workshop

• 1-Day Workshop
• Dates: Click here for Course Dates

Introduction

Learning Objectives: HOW You Will Benefit

Participants will gain a clear understanding of how organisations typically manage ERM change and the implications of such a major undertaking for their organisations. They will learn to be in the driver’s seat and advise directors and senior managers on what are needed to be done to communicate change more effectively to minimise resistance and improve adoption rate.

Workshop Outline: WHAT You Will Cover

1. Theory and principles of human behaviour in organisations
2. Leadership, organizational culture, values and their roles in shaping a high-performance organization
3. Key obstacles and drivers for ERM change.
4. Learn and Master the 10 Risk management Principles of Corporate Change
5. The key steps on how to transform your team and your organization
6. Learn the importance and limitations of the organizational visible structure and legacy systems
7. Understand and influence the invisible power & communication systems through Internal Social Networks
8. Developing tools for mapping Human Capital through the complex network and relationships that create or destroy value

WHO should attend?

• Board of Directors & C-level Executives
• CRO/Risk Managers
• Insurance Managers & Brokers
• Internal Auditors
• Finance & Accountants
• Public Sector Officers an& government officers
• Change Managers & HR Managers
• Compliance Officers & Legal Professionals
• Divisional/Operational director or manager

Program Faculty / Facilitators

Marc Ronez, Chief Risk Strategist & Knowledge Content Leader l ACTA Certified Trainer

Testimonials

“We started ERM in our company 2 years ago and finally I understand why it does not seem to work. And more importantly, with what I learned during this workshop, I have a proper methodology on how I can steer it back on course.”. Risk Manager, Manufacturing Company

Duration & Date of Workshop

• 1-Day Workshop
• Dates: Click here for Course Dates

Introduction

Major changes & crises have the potential to disrupt the organization’s income sources, operating expenses, stock price, competitive position and ongoing business viability. Disasters may strike an organization when least expected. Changes and Events such as a new regulation, the explosion of BP platform, the accidents with Toyota cars, the terrorist attack on the World Trade Center, Nokia facing the Iphone onslaught, etc. have alerted organizations to the adverse impact that sudden changes & disasters can have on their business.

The workshop emphasizes on the importance of ERM to build the organizational capability for continuous learning and business renewal. It provides a roadmap to deal with change and crises with a practical problem solving approach and a focus on the importance of stakeholders’ management, crisis communication and hands-on experience in preventing or controlling crisis situations. Participants will work on exercises based on actual business crisis events. This module will teach you how to recognize the threats that your organization faces develop and respond with the appropriate change & crisis management program.

Learning Objectives: HOW You Will Benefit

Participants will understand how to identify and deal with on-going changes and issues before they become crises, and will be able to recognise and tackle organisational cultures that ‘incubate’ crises. They will have a template for improved crisis planning and reaction times, and will learn from the experience of others on the course.

Participants will become familiar with the particular communication challenges that crisis situations present, and the techniques that will help them communicate effectively. They will become aware of the strengths of their communication response to incidents, and will have created an action plan to cover any areas of weakness. With the skills and knowledge developed through the session they will be able to take a more positive approach to dealing with major incidents.

Workshop Outline: WHAT You Will Cover

1. Setting the Stage – Understanding the Dynamic of Change & the Crisis Cycle
2. Dealing with change: is there a choice?
3. Identifying change & risk issues that might develop into problems
4. What is a crisis and WHO is interested?
5. What type of Change? And Crisis?
6. Crisis incubation: Identify diagnostic and detection indicators
7. Avoiding the management by crises with effective Crisis Planning
8. Considered responses – what format and which people?
9. Effective Emergency, Business Continuity & Crisis Communications Management
10. Building Crisis Management Readiness

WHO should attend?

• Board of Directors & C-level Executives
• CRO/Risk Managers
• Finance & Accountants
• Change Managers & HR Managers
• Compliance Officers & Legal Professionals
• Divisional/Operational director or manager
• Business continuity team
• Emergency planners

Program Faculty / Facilitators

Marc Ronez, Chief Risk Strategist & Knowledge Content Leader l ACTA Certified Trainer

Testimonials

“I really liked the crisis simulation exercises, it made obvious the need for crisis readiness to be embedded in an organization and the importance of effective communication to the various stakeholder affected.” Disaster & Security Manager, Oil & Gas Company

Duration & Date of Workshop

• 1-Day Workshop
• Dates: Click here for Course Dates

Introduction

Learning Objectives: HOW You Will Benefit

At the completion of this workshop, participants will gain the confidence to handle and manage risks to reputation, regardless of industry and culture. These goals include:

• Optimize your brand and reputation as competitve advantage asset
• Identify your key stakeholders, their importance and their perceptions
• Learn how to measure the cost and impact of damages to reputation
• Understand the nature of your reputation in relation to your business model
• Learn how to work with the board to establish a reputation risk management strategy
• Learn how to develop standards and controls for your reputation
• Benefit from media training and crisis simulations
• Be the best at managing difficult situations for your Corporate Reputation

Workshop Outline: WHAT You Will Cover

1. What is Reputation? (Perception, trust, experience, etc.)
2. The increasing importance and value of reputation (how to assess it?)
3. What are the Risks to Reputation and why is it important to manage them?
4. The psychology of judgment and decision-making processes in organizations
5. Build a comprehensive Reputation management system to engage and build TRUST with your stakeholders
6. The importance the CSR (Corporate Social Responsibility) agenda in managing organizational risk and reputation
7. Recognise and respond to different types of crises as they develop and differentiate between a crisis and an emergency
8. Take control of the situation and avoid unnecessary escalation by the news media
9. Managing your stakeholders and the media during a Crisis & Repairing damage to reputation.

WHO should attend?

CEO’s, Directors, Departmental Heads and Senior Managers responsible for:

• Governance, Risk & Ethics
• Risk Management
• Marketing, Advertising & Communications
• Public Relations & Corporate Communications
• Investor & Stakeholder Relations
• Organizational Development

Program Faculty / Facilitators

ARiMI Faculty, Asia Risk Management Institute

Testimonials

“I have just submitted a proposal for the development of a stakeholder reputation management system for my company. The knowledge gained at the workshop was invaluable for the proposal”. PR Manager, Healthcare group

Duration & Date of Workshop

• 1-Day Workshop
• Dates: Click here for Course Dates

Introduction

Recent corporate collapses and the financial crisis have highlighted the weaknesses of existing internal controls and risk management systems and the need for a higher level of corporate governance to better align and protect the diverging interests of the various stakeholders in the corporate ‘game’.

It is necessary not only to develop effective management control systems but also to create a corporate culture and that integrate, business ethic, proper governance and effective compliance is an important part of the overall risk management strategy also known as GRC (Governance, Risk & Compliance). This workshop will guide you through a comprehensive road map on how to build better Corporate Governance for your organization.

Learning Objectives: HOW You Will Benefit

1. Ethics: Define corporate governance for your organization and develop a clearly ethical basis to your business operation and decisions
2. Strategic risk management: Develop an effective strategy process which aligns and incorporates stakeholder value
3. Organization: Design an organization suitably structured to support good corporate governance and risk management
4. Reporting: Develop reporting systems structured to provide transparency and accountability
5. Compliance: Understand the implications of regulatory requirements such as Sarbanes Oxley for corporate accountability and ethical behaviour

Workshop Outline: WHAT You Will Cover

1. History and Evolution of Corporate Governance
2. Stakeholders Theory in the Corporate Governance ‘game’
3. Basic paradigm of Corporate Governance: the Agency Dilemma
4. Relationship among corporate governance, risk management and compliance (GRC)
5. Regulatory requirements for corporate governance (e.g. Sarbannes Oxley)
6. Factors influencing the types of Corporate Governance Systems in Organizations
7. Types of Board of Directors and Ownership structure
8. Roles and responsibilities of the Board of Directors and the Management
9. Governance Expectations for Board Oversight of Risk Management
10. Corporate Governance in in specific situations (M&A, Comglomerates, etc)

WHO should attend?

• Board of Directors
• Chief executive officer, Chief operating officer
• Chief risk officer, Risk Manager
• General manager
• Senior public relations officer
• Divisional/Operational director or manager

Program Faculty / Facilitators

ARiMI Faculty, Asia Risk Management Institute

Testimonials

“I have gained a lot of useful knowledge in this workshop that will help me improve our governance mechanisms”. Managing Director, Charity

Duration & Date of Workshop

• 1-Day Workshop
• Dates: Click here for Course Dates

Introduction

Learning Objectives: HOW You Will Benefit

1. Understand what is ethics, fraud and decipher the psychology of a fraudster
2. Understand the difference between fraud and ethics
3. Discover the trends in terms regulatory development
4. Understand the implications of regulatory requirement such as Sarbanes Oxley for corporate accountability and ethical behavior
5. Understand what is compliance and the limitations and risks of ‘NARROW’ Compliance
6. Identify and determine the vulnerabilities to fraud and compliance risk within your organization
7. Foster strong corporate values of transparency, ethics and integrity to combat fraud and unethical behavior
8. Strengthen your organization’s internal control to better prevent and detect fraud
9. Learn how to develop an effective corporate ethics and compliance programme tailored to your own organization’s needs
10. Ensure full integration within your ERM system to optimise the organizational structure for both compliance and proactive risk management

Workshop Outline: WHAT You Will Cover

1. Defining Business Ethics, Fraud and Compliance
2. Business Ethics: Good-to-have or business imperative
3. ERM a Rule or Value-based approach
4. The importance of the Regulatory context
5. Business Ethics and Compliance: the two faces of the same coin
6. Framework for Business Ethics and Fraud Risk Management
7. Creating a culture of Ethics and Compliance
8. Integrating Ethics and Compliance Risk Management

WHO should attend?

• CEO/Senior management
• Chief Risk Officer, Risk Manager
• Internal Audit
• CFO/Finance & Accounting
• General Counsel
• Contracts & Program Management
• Human Resources
• Operations/Production Management
• Logistics Management

Program Faculty / Facilitators

Marc Ronez, Chief Risk Strategist & Knowledge Content Leader l ACTA Certified Trainer

Testimonials

“The trainer has in-depth experience in fraud risk management and shared with us many very practical tools. The case studies were excellent and really helped me understand that fraud can happen anywhere. It is time to have a full assessment in my company”. Operations Director, Freight Forwarding company

Duration & Date of Workshop

• 1-Day Workshop
• Dates: Click here for Course Dates

Introduction

This leading-edge and interactive 1-day workshop is designed to help you better understand the use of risk assessment, risk management methods and technique to set priorities in both design and execution of audit activities. This workshop provides a practical “How to” comprehensive roadmap on Risk-Based Internal Audit (RBIA) techniques and learn how to conduct RBIA to your maximum advantage. The development and use of RBIA has proven to be an essential tool that can assist you both in enhancing your productivity and achieve quality audit results. You will also learn how you can employ risk-based methodologies in planning and conducting audits to provide assurance on the adequacy of integrated risk management practices, management control frameworks and information used for decision-making and reporting on the achievement of overall business objectives.

Do not miss this opportunity to learn how to implement Risk-Based Internal Audit (RBIA) in an effective and efficient manner, through hands-on exercises, interactive lectures and competency-assessments.

Learning Objectives: HOW You Will Benefit

1. Understand how your internal audits can support the risk mitigation strategies of your organization
2. Address the full range of audit issues and give assurance that the processes used by management and business units to identify that all significant risks are effective
3. Build support for the audit programme within your organization
4. Undertake risk based audits using the RBIA methodology
5. Develop and deliver risk based audit reports with real impact and capture attention
6. Challenge management and sell the benefits of proactive risk management
7. Add value to your organisation by the application of risk-based audit services
8. Master all the modern auditing techniques
9. Audit major areas of risk for your organisation with confidence
10. Evaluate risk management processes, to ensure the response to any risk is appropriate and conforms to the organisation’s policies.
11. Apply the knowledge gained throughout the course to prepare for a realistic audit, using risk based principles
12. Provide meaningful assurance statements to your Audit Committee and Board

WHO should attend?

• Chief Risk Officer, Risk Manager
• Internal Audit
• CFO/Finance & Accounting
• Contracts & Program Management
• Operations/Production Management

Program Faculty / Facilitators

Jean-Yves Le Corre, Executive Director – BestofManagement.com

Duration & Date of Workshop

• 1-Day Workshop
• Dates: Click here for Course Dates

Introduction

Learning Objectives: HOW You Will Benefit

• Understand how the risks associated with human capital including ‘dead weight’ and ineffective staff affect organizational performance
• Learn how to design performance metrics that really motivate people to work in the best interest of their organizations and monitor their activities
• Understand the strengths & weaknesses of various Performance Management Models available including the BSC (Balanced Scorecard)
• Create a performance management framework, connecting the business model, business objectives, KPIs and KRIs to optimize the Risk Return Balance.
• Understand key drivers of performance and define relevant KPIs and KRIs to ensure real responsibility & accountability
• Learn how to use KPIs and KRIs to prevent key staff to build black boxes and to deal with potentially destructive behavior at every level of the organization

Program Outline: WHAT You Will Cover

1. Relationships among risk, human capital and performance
2. Human challenges and obstacles to effective Performance Management in organization
3. Theory and principles of human behavior and decisions facing risk/reward dilemmas in organisations
4. Review of Performance Management Models available including the BSC (Balanced Scorecard)
5. Establishment of Performance Management Systems for your organisation and what are the limitations of such systems
6. Design corporate and individual KPIs and KRIs that really motivate people to create value
7. Leadership, organisational culture, values and their role in shaping a high-performance organizations

WHO should attend?

• CEO/Senior management
• Chief Risk Officer, Risk Manager
• Internal Audit
• CFO/Finance & Accounting
• Contracts & Program Management
• Human Resources
• Operations/Production Management
• Logistics Management

Program Faculty / Facilitators

Marc Ronez, Chief Risk Strategist & Knowledge Content Leader l ACTA Certified Trainer