8-DAY PROGRAM conducted LIVE ONLINE @ ARiMI Learning Management Portal Course Dates: 19 – 21 Sep 2023, 16 – 18 Oct 2023 and 20 – 21 Nov 2023, Live Online Exam on 23 Nov 2023
Course Fee with 20% ARiMI Grant: SGD 3,996 nett (grant available for application) Exam Fee: SGD 495 nett
Over the past 20 years, ERM has evolved from an innovative concept to a global best-practice standard for the Management of Risks in Organizations. However, regular corporate collapses and continuous crises in the global financial and economic system continue to remind us that less than effective risk management is still the NORM for most organization. Therefore, EFFECTIVE risk management has become an imperative for boards and management because it can help an organization achieve SUSTAINABLE PROFITABLE PERFORMANCE by increasing the reliability of operations, building resilience, and fostering innovation & value creation. However, implementing ERM is a very challenging undertaking; many organizations struggle through the process and in the end, fail to achieve any real tangible benefits. The purpose of ARiMI-CERM™ Program is to develop ERM Champions and effective Risk Professionals able to design and drive the implementation of ERM programs in the system and culture of their organizations to improve the long-term sustainability potential and nurture the conditions for profitable growth. The ARIMI-CERM™ program has set the industry standard for Risk Professionals in Asia. Since established in 2003, ARiMI Alumni Network has been expanding fast with Certified Enterprise-wide Risk Managers (ARiMI-CERM™) and Certified Professional Risk Managers (ARiMI-CPRM™) who have driven the ERM implementation projects successfully, developed the Risk Management systems and people capabilities, and optimised the overall strategic and operational risks/return balance in their organisations. And over the years, they have also further advanced their careers in many industries around the region, including financial services, healthcare, oil & gas, petrochemical, banking, academia, government and consulting firms.
Learning OBJECTIVES
The aim of the program is not just for participants to acquire new knowledge, but also to develop the capabilities to apply that knowledge effectively to resolve their organization risk management challenge. Consequently, ARIMI-CERM™ graduates will:
Objective 1: Understand RISK and its MANAGEMENT. Gain a comprehensive and cross-disciplinary understanding (from strategy, governance, finance, internal audit to HR) of the key risk management concepts, issues, frameworks, methodologies, tools and best practices.
Objective 2: Build the BUSINESS CASE for ERM. Learn how to conduct a risk maturity analysis and build the business case for ERM for any organization whatever the industry, the size and the risk maturity level.
Objective 3: Lead ERM TRANSFORMATION. Gain the knowledge and skills to design and drive successfully the implementation of ERM within any organizational systems and culture.
Objective 4: Set & manage the ERM FUNCTION. Create and develop the risk management team into a strategic advisory function aiming to improve corporate planning, decision-making processes and systems throughout the organisation.
Objective 5: Drive ERM PERFORMANCE. Improve corporate sustainability and foster profitable growth by optimizing the balance between risk and opportunity, and building the organizational capability for continuous learning, innovation and change.
Modular Structure for LIVE ONLINE LEARNING in REAL TIME
To enable you to integrate the program into your work schedule, the 8 modules of ARIMI-CERM™ Program are organized into 3-day Risk CHAMPIONS Master Class (RCM1 to RCM3) and 5-day Risk PROFESSIONALS Master Class (RPM1 to RPM5) that scheduled over 3 consecutive months. This modular structure also facilitates in balancing work and study, giving you the opportunity to internalise and apply your new learning in your workplace. With our program now available on our newly launched ARiMI Learning-Training Management Portal, our participants are able to attend the highly popular Risk Management Certification program from the comfort of their homes or offices, without the need to travel to Singapore! ARiMI-CERM™ is conducted LIVE ONLINE in REAL TIME:
Our program instructor conducts, trains and facilitates the program face-to-face with all the participants present in our training room
Participants and our instructor are LIVE ONLINE at the same time
Discussions and workshops occur at the same hour
Participants are divided into groups to discuss and work on case studies and exercises
Please refer to the Calendar for the course dates.
Who Should JOIN the Program
The program is targeted at risk management professionals, executives and management from all industry sectors and functions who are leading the ERM function and/or are involved in the effort of making ERM a success for their organizations. The program is also suited for any individual who has a professional interest in becoming proficient in enterprise risk management and wishes to further his/her career development into the field of risk management. The following groups of people will find this program particularly beneficial:
Risk Executives/Managers/Directors/CROs
Insurance Managers, Brokers, Underwriters
Internal Auditors and Accountants
Change Managers & HR Professionals
Compliance Officers & Legal Professionals
Engineers, Loss Adjusters & Surveyors
Divisional/Operational executives or Managers
Business Management Consultants
What are the BENEFITS of the Program for You & Your Organization?
Both you and your organization will benefit from the ARIMI-CERM™ Program.
What are the Benefits for YOU?
Gain new comprehensive knowledge of enterprise risk management most recent and effective tools and methodologies
Pick up Methodologies, Tools and Techniques that can be applied immediately at work to improve your work performance and effectiveness
Enhance your leadership and risk decision-making skills by learning how to optimize Risks and Opportunities
Build your network with professionals and risk professionals and learn from direct industry experience in managing risks
Earn a professional title recognizing your new knowledge & skills and gain a competitive edge enhancing your career advancement opportunities
What are the Benefits for YOUR ORGANISATION?
Having In-House ERM Experts really able to drive the ERM implementation project and improve your organization’s bottom-line profitability by optimizing the overall strategic and operational risks/return balance
Increase your stakeholders confidence in your Risk Management system and people capabilities
Reduce waste and enhance operational efficiency with improved risk-based processes and control systems supported by the development of a risk-aware culture
What are the Program ELIGIBILITY REQUIREMENTS?
Prospective ARIMI-CERM™ applicants should:
Hold a university degree
Possess a minimum of 5 years of professional experience
have risk management related experience, but it’s not a requirement
Your application will only be considered when the Program Application Form is duly completed. Upon review, you will be informed by email whether your application has been accepted or not.
The ARIMI-CERM™ Program consists of 2 Master Classes: 3-day Risk CHAMPIONS Master Class and 5-day Risk PROFESSIONALS Master Class. Hence, a total of 8 full days, each day from 9.30am to 5.15pm.
Risk CHAMPIONS Master Class: Leading ERM Projects for Your Organization
RCM1
Designing ERM: Risk Management Frameworks, Systems & Culture
1 day
RCM2
Implementing ERM: Systems Change & Nurturing a Risk-Aware Culture
1 day
RCM3
Sustaining ERM: Managing Changes, Crises & Business Sustainability
1 day
Risk PROFESSIONALS: Managing the ERM Function in Organizations
Corporate Performance & Human Capital Risk Management
1 day
The Learning Journey towards Certification
The learning journey towards certification consists essentially of the 4 steps described below:
Program Assessment
To obtain the Certification, participants are required to pass successfully the different assessment components required to qualify for accreditation purposes. Assessment is necessary to ensure the quality of the graduates by reviewing the candidate’s ability to meet the requirements of the professional competency standards.
Requirements to be Fulfilled by Candidates Seeking to Obtain ARiMI-CERM™ Certification
Attend the 8 required modules (RCM1 to RCM3 and RPM1 to RPM5) that consist of 8 days of workshops.
Pass the online exam
The 1-hour exam consists of 45 multiple choice questions and is administered online after the commencement of all 8 modules.
Submit your Practical Assignment
The Practical Assignment consists of 1 practical study where participants will have to undertake an analysis of relevant industry case using the methodologies and tools learnt during the program. The completed practical study must be submitted to the Asia Risk Management Institute for grading within 2 months after participants have completed all the 8 required modules. During the preparation of the practical study, participants will benefit from a coaching program to support them in delivering a high-level value creation work.
Participation and exercises will also be evaluated during the workshops and will count for the final grade
Certification Award
Upon completion of the program’s requirements for the workshop modules, assignments and examination, candidates will be awarded the: Certified Enterprise-wide Risk Manager (ARiMI-CERM™) Designation.
Continuous Professional Development: Complete the ARiMI LECP™ Learning and Competency Standards
For Your Next Step in Professional Learning Development
The ARIMI-CERM™ program is a powerful learning experience, but it is only 1 step in your professional development journey. By earning your ARiMI-CERM™, you will have joined an elite community of risk professionals committed to promote the highest standards of excellence in the risk management field. You will do so by committing to follow ARiMI Code of Ethics and Professional Conduct and also by committing yourself to your own Continuing Professional Development in order to stay relevant in the market place. Refer to ARiMI LECP™ Learning and Competency Standards to identify your knowledge gaps. In fact, after completing the ARIMI-CERM™, we recommend that you can further pursue the Certified Professional Risk Manager (ARiMI-CPRM™) Designation. The CPRM™ Program is designed to develop RISK LEADERS and RISK EXPERTS who are able to analyse the most complex risk issues and design effective solutions by mastering the risk management decision-making process. Hence, CPRM™ is beneficial for any leader and manager, whatever the function and industry you are in. To continue your career development and aspiration as a RISK MANAGEMENT PROFESSIONAL, please check with us simply by using the Contact Us form.
Our modular program structure provides a flexible LEARNING PACE enabling busy professionals to balance work and study effectively.
Session
Trimester Period
CERM-AX46
: from 29 May 2023 till 18 Jul 2023
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Modules for CERM-AX46
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AUGUST 2023
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Please note that courses and dates are subject to change.
Course & Exam Fees
The table below provides the relevant detailed information about the program and exam fees.
Comprehensive ARIMI-CERM™ Program Package
ONSITE Published Course Fee
SGD 5,885 nett
LIVE ONLINE Published Course Fee
SGD 4,995 nett
Workshop sessions and facilitation
Course contents guides and instructional materials for future reference
Templates for key risk management tools
Interaction with risk management peers
Finger food and Coffee breaks during workshop days
Forum with Risk Experts
Quarterly networking events to meet peers and alumni from previous batches
Complimentary AFFILIATE membership to the ARiMI Scale Network (alumni association)
Exam Fee
SGD 495 nett
Monthly Coaching Program (Optional)
SGD 595 nett
NOTE: The above-mentioned activities and items are subject to change. With ARiMI NEW Learning-Training Management Portal, you can now attend ARiMI programs LIVE Online, from the comfort of your home or office! ARiMI Grants are also available for application. Please contact us for more information.
Grants & Discounts Available
There are discounts available and ARiMI Grants open for application. Discounts are not applicable to examination fees. Please note that all discount offers CANNOT be combined with any other offers, including ARiMI Grants.
CLICK HERE for Company-Sponsored Registrants
Early Bird Fee:
Early bird course fee at S$4,250 for 8-Day ONSITE program and S$3,995 for 6-Day ONSITE program (with aRCM) are applicable for registrations submitted at least 2 months before course commencement. [Note: 6-day program is currently put on hold].
Early bird course fee at S$3,995 for 8-Day LIVE ONLINE program are applicable for registrations submitted at least 2 months before course commencement.
Group Discount:
20% off published course fee for companies registering 2 participants for the same intake of the ARIMI-CERM™ Program.
25% off published course fee for companies registering 3 or more participants for the same intake of the ARIMI-CERM™ Program.
Special ARiMI Grant for Emerging Economies:
ARiMI Grants of up to 40% of published course fee are available for application. Contact us for enquiry.
ARiMI Grant:
ARiMI Grants of 30% of published course fee are available for application.
CLICK HERE for Self-Sponsored Registrants
Early Bird Fee:
Early bird course fee at S$4,250 for 8-Day ONSITE program and S$3,995 for 6-Day program (with aRCM) are applicable for registrations submitted at least 2 months before course commencement. If you would like to receive notification for the next intake, please Contact us. [Note: 6-day program is currently put on hold].
Early bird course fee at S$3,995 for 8-Day LIVE ONLINE program are applicable for registrations submitted at least 2 months before course commencement.
Group Discount:
20% off published course fee if you and a friend register together for the same intake of the ARIMI-CERM™ Program in one registration form, paying together from the same source .
25% off published course fee if you and 2 friends register together for the same intake of the ARIMI-CERM™ Program in one registration form, paying together from the same source .
Alumni Discount:
20% off published course fee is applicable to Alumni of NUS, NTU, SMU, SUSS, SIT and SUTD who are NOT sponsored by their companies/organisations.
ARiMI Grant:
ARiMI Grants of 30% of published course fee are available for application.
Singapore Citizens or Singapore PRs aged 40 to 45 years old are eligible to apply for ARiMI Grants of 35% of published course fee.
Singapore Citizens or Singapore PRs aged 46 to 50 years old are eligible to apply for ARiMI Grants of 40% of published course fee.
Singapore Citizens or Singapore PRs aged 51 years old and above are eligible to apply for ARiMI Grants of 45% of published course fee.
Special ARiMI Grant for Emerging Economies:
ARiMI Grants of up to 40% of published course fee are available for application. Contact us for enquiry.
IMPORTANT NOTE:
If Registrant is self-sponsored, the payment of fees cannot be made by any company account.
Registrants are entitled to only one category of offer. Discounts and ARiMI Grants cannot be combined, and are only applicable on published course fee, not early bird course fee.
Discounts are not applicable to examination fees.
*ARiMI is not affiliated with any banks or financial institutes. All loan applications are subject to underwriting guidelines and approval of the bank or financial institute. This does not constitute an offer to lend. ARiMI shall accept no responsibility or liability for damage or loss or any unsettled loan amount incurred by any participant.
Participants are coming from a wide range of industry bringing a wealth of perspectives on critical Risk Management issues and illustrating the critical importance of effective Risk Management for every industry sectors and job funtions. Take this opportunity to build your network with a peers group of risk professionals from a wide range of industries and learn from direct industry experience in setting the ERM function and managing ERM activities in organizations.
Group Profile Snapshot
Strong academic background
International exposure & mindset
Rich business experience (min 6+ years with significant time in management)
Recognised professional achievements
Age range: 30’s and early 40’s (range from 27 to 68 years old)
Strong leadership potential and maturity
Testimonials from Past Participants
Watch the video below to hear from Alvin CHONG, CPRM & CERM what is so special about ARiMI Courses & Certifications and how they have helped him in his work and career.
Corporate Sponsors
Majority of the participants of the ARiMI-CERM™ programs are sponsored by their organisations and you can find these graduates in many industry sectors and organizations around Asia:
Corporate support is an important factor to the success of the participants attending the ARiMI-CERM™ program. As such, formal corporate endorsement is welcome for the application submitted by candidates and will allow the organization to generate more value from the CERM™ program.
Partnering with ARiMI
Should you wish to work more closely with us to ensure that both your employees and your organization can reap the maximum benefits from the program, simply contact us for more information.
How you learn is as important as What you learn We know that square pegs don’t fit into round holes! That people with different background and experiences react and learn differently. Hence, to support effective learning, our Programs are structured around the following Learning Principles:
1. Interactive EXPERIENTIAL Learning Format
Many professionals returning to “school” have mental images of one-way lectures and learning as a “memorisation” exercise. Our programs are (a lot) different, they follow a practical workshop format. Our Faculty offer their deep expertise, but this is done with active participation and debates with the class participants. In fact, at ARiMI we don’t use the word “student” – we use “participant” as the people joining the program are established professionals with already a lot of work experience. One key objective of our faculty is to tap on such experience and to encourage active debate and exchange of ideas, opinions and best practices in order to foster collective learning while maintaining at all time a respectful and constructive learning environment. This experiential learning format and the use of real-life business case studies ensures participants can build on their professional experience to quickly apply the new knowledge and skills acquired in their workplace to resolve their own professional challenges.
2. Build PRACTICAL Knowledge & Skills
Management Education is all about bridging the GAP between theory and practice. This is particularly true in our programs where our learning methods emphasize on practical problem-solving learning, yet grounded in solid theory. During the workshop, learning is stimulated through case studies, role plays and debates, where we aim to reconcile the unique features of a case or organization’s particular issue with the more generalizable concepts uncovered in theoretical researches.The end result is practical learning immediately applicable at work.
3. Provide BLENDED Learning Formats
As we want to ensure that participants DO build the necessary practical knowledge and skills, all course modules are conducted using a unique workshop format that fosters interaction, knowledge sharing and experiential learning. It involves a balanced mix of fundamental lectures with effective supporting materials; interactive case presentations & debates; group discussions and sharing of experience; problem-solving exercises including computer aided workshops; action learning with case simulations with ‘role plays’.
4. Foster Learning OWNERSHIP & Peer EXCHANGE
With Learning, the results you get are proportionate to the efforts you put in. Hence, we strongly encourage our participants to take “ownership” their learning. This means that they are encored to clarify their learning objectives, they come prepared for workshops and participate to contribute actively to their own learning and the learning of others. A significant amount of learning occurs by listening to other participants and being involved in active dialogues. Our Programs provide plenty of such opportunities.
5. Start a LIFE-LONG Learning Process
Risk Management learning doesn’t stop when the program is completed. In fact, it is just the start of a life-long learning process. First the program you may attend is usually only one part of ARiMI LECP™ Professional Learning and Competency standards. Second, in a world where the only constant is change, it is essential for professionals to keep on learning in order to stay ahead of the change ‘curve’. And it is actually a requirement for our graduates to commit themselves to Continuing Professional Development (CPD) in order to keep their knowledge and skills up to date. For example, every year our certifications holders are expected to do something to demonstrate their professional expertise. It might be to return to campus to take new workshops. Or attend Risk Management conferences. It could also be to write an article on some important risk management issues. In any case, our alumni association, the ARiMI SCALE Network will provide opportunities for ongoing exchange. The learning should never stop.
6. Allow FLEXIBLE Learning to Combine Work & Study
The ARiMI Certification programs have been designed with busy working professionals in mind. Thanks to the modular approach, it gives participants the flexibility to combine learning and working effectively at the same time. The program runs about 2 times (i.e. 2 intakes) per year, with each intake being spread into 2 sessions (Master Classes) over a 2-month period. Please refer to the “Calendar & Fees” Tab to explore how you can arrange your learning pace to attend the required modules.
Expert Program Faculty & Guest Speakers
For the ARIMI-CERM™ program, participants will have the advantage of learning directly from a Thought Leader in the field of risk management, Marc RONEZ. Marc is an highly credentialed practitioner, well-known speaker, skilled educator, groundbreaking researcher and entrepreneur. We also invite recognized experts and business leaders to share their experiences during special sessions or segments of our workshops. Hence, our trainers and guest speakers will bring to the participants a wealth of knowledge and practical experience that will provide a lot of insights on how to answer practical work challenges. For more information, click on the name of the lead faculty for this program below:
Business Ethics, Social Responsibility & Corporate Value Sustainability
Leverage the CSR Agenda to Develop a Moral Code of Conduct to Manage Risks & Create Shared Value
Synopsis
In a world where there is no clear moral compass to guide leaders through dilemmas about what is right or wrong when managing Risks and Opportunities. This module explores the complex ethical and social dimensions of business and provides a framework that will help participants make and justify difficult decisions. It further explores how to build a Business Model based on CSR to create shared-value through a positive impact of an organization's activities on the environment, consumers, employees and other stakeholders.
This information-packed module covers the fundamentals of project risk management. You will learn how to establish and implement a structured approach to forecast, monitor and manage risk factors for projects, large and small. You will also learn how you can communicate effectively and share the responsibility of managing project risks with your team members, customers and management.
Risk Assessment & Corporate/Project Value Profile Diagnostic
Risk Assessment Methodologies for Strategic & Operational Risk Mapping
Synopsis
Modern organisations are now confronted to an increased level of volatility and complexity in today's global business environment. And to make effective decisions, you will need to conduct a proper diagnostic of the risk profile of your organization. This module will introduce our Value and Risk mapping model, highlights the benefits, and summarizes the method of identifying, analysing risks and developing risk maps. It will also describe several applications, some pretty unconventional, for risk mapping in an organisation.
A practical Guide to Master Communication of RIsk Information & Enable Effective Risk-Taking
Synopsis
This module provides the techniques and training in developing people who can master the art and science of communicating about risks with the various groups of internal and external stakeholders. Thus, proactively anticipates on risk issues and prevent crises or if a crisis is inevitable, to limit and overcome the damage it creates.
A Framework to Build Resilient Risk Management Systems & Solutions to Foster Effective Risk-Taking, Mitigation & Monitoring
Synopsis
This module provides an understanding on the types of ERM Models that can be designed to deal effectively with the risk issues an organization is exposed to. Participants wil learn the Key Risk Controls to Protect your Tangible and Intangible Assets. This module will guide you through a wide range of risk management strategies/interventions, explains how they work and suggests when they are most appropriate.
How to Finance Risks to Your Business and Operations Effectively through the Use of Capital, Insurance & ART Techniques
Synopsis
The module provides a detailed understanding on the wide range and types of losses an organisation is exposed to and the potential financial impacts of those losses. Participants wil learn the Key Risk Financing Techniques to protect the Tangible and Intangible Assets. How and when to select and apply the right financing Techniques and how to analyze carefully the pros and cons associated with the financing techniques of transfer, retention and insurance.
Develop an Effective Key Risk Indicators (KRIs) Dashboard to Measure, Monitor & Improve Organisational Performance in Managing Risks.
Synopsis
Without proper risk metrics, there cannot be any risk management. This module will explore the two dynamic processes of strategic/operational response and continuous change learning that are critical for an effective risk control system. It also explains how they can be explicitly structured and monitored, using a series of reports and Key Risk Indicators (KRIs) and distributed timely to the people who need them to make the right decisions.
Designing ERM: Risk Management Frameworks, Systems & Culture
Design an ERM System Adapted to Your Organization's Needs & Maturity to Foster Effective Management of Risks
Synopsis
This module provides a comprehensive framework to design an ERM system and policies adapted to your organization's business needs and maturity, allowing you to address business issues, stakeholders concerns and new regulatory in an efficient and integrated manner. ERM can yield tremendous potential competitive advantage for an organization through an integrated, enterprise-wide perspective on its risk profile aligned with its business model.
Implementing ERM: Systems Change & Nurturing a Risk-Aware Culture
Making ERM Part of Your Corporate Culture DNA to Create the Conditions for Effective Risk Information Sharing & Decision-Making
Synopsis
This thought provoking and practical module will give participants an insight into the various ERM change methodologies and models, and their implications for corporate systems and culture transformation. You will learn a project implementation roadmap on how to nurture the type of risk-aware culture able to learn and adapt to continuous changes in the environment, and thus creating sustainable value for your organization.
Sustaining ERM: Managing Changes, Crises & Business Sustainability
Protect Your Organization's Present & Future with Effective Crisis Management & Communication Preparedness
Synopsis
This module emphasizes on the importance of ERM to build the organizational capability for contnuous learning and business renewal. It provides a roadmap to deal with change and crises with a practical problem-solving approach and a focus on the importance of system resilience, stakeholders' perceptions management, effective crisis communication and preparedness in preventing or controlling crisis situations.
Manage Your Reputation as a Strategic Asset to Create Competitive Advantage in the Marketplace
Synopsis
In today’s volatile and competitive world, the value of corporate reputation is a key component of business and organizational performance. This module provides participants with a road map on how to manage Reputation as a strategic asset to create competitive advantage in the marketplace. It covers how to manage communication with key stakeholders to build a strong relationship and a survival guide on how to preserve reputation through a crisis.
Strengthen Corporate Governance to Promote Transparency, Accountability and Effectiveness in Management Practices
Synopsis
Corporate collapses and the financial crisis have highlighted the weaknesses of existing internal controls and risk management systems and the need for a higher level of corporate governance to better align and protect the diverging interests of the various stakeholders in the corporate “game”. This module will guide you through a comprehensive plan on how to strengthen corporate governance by promoting transparency, accountability and effectiveness in management practices.
Leverage Regulatory Compliance Requirements to Create Value with Risk Management, and Combatting Fraud with Strong Corporate Ethics & Effective Prevention/Detection Systems
Synopsis
This practical module will provide you with the most updated current methodologies and best practices to protect your organization against fraud with strong corporate ethics, effective prevention and detection systems. Participants will also understand the extent to which organizations are exposed to the ever-increasing regulatory environment, how to identify the risk and compliance issues that have most significance and how to integrate and leverage a compliance management program within the ERM system of your organization.
Best Practices for Auditing Risk Management & Conducting Effective Risk-Based Internal Audit
Synopsis
This module provides a practical roadmap on how to conduct effective Risk-Based Internal Audit (RBIA). You will learn how you can employ risk-based methodologies in planning and conducting audits to provide assurance on the adequacy of integrated risk management practices and management control frameworks.
Corporate Performance & Human Capital Risk Management
Enhance Your Human Capital Resilience & Productivity Using Risk Management, and Reward Real Performance through Risk-Adjusted Performance Management Systems
Synopsis
This module presents a methodology that maps the human relationships in organizations to identify where and how they affect organization performance. You will learn how you can influence your people and nurture the type of behavior & culture that supports sustainable value creation for your organization. This module will also teach you how to develop and use the right risk-adjusted Key Performance Indicators to drive your people’s behavior and support your business performance. By linking unambiguously the results and decision-making processes with appropriate metrics, considering all the risks involved, you will ensure that your staff’s behavior will be aligned with your organization objectives and interests.
